Sercotel Alcala 611

I have just rang this hotel to ask if the pool area is open only to be hung up on 5 times! Terrible customer service.

A great hotel establishment in Madrid, perfect for short business stays or for weekend getaways. The location so close to the IFEMA Trade Fair Palace, give it a privileged position in front of other places in the area. Spacious rooms with careful service.

Nice hotel, bit far from city centre but near airport

Staff was very friendly. Location was good near aitport. Heating controls made the room way too hot turned to lowest setting. This was resolved second day somewhat. The noise at night was very loud the first night. We assumed this would go away on the se

My first time staying at the Sercotel Alcalá 611 I usually stay at the Hilton Madrid Airport. Very impressed with the hotel the surrounding area has lots of super bars and restaurants. The staff were equally attentive and polite I can't thank them enoug