هتل Rey Carlos

Location is ok, but plenty of road noise. Rooms are in desperate need of refurbishment. Its probably the worst hotel that I have stayed in Playa del Ingles and Maspalomas for the standards of room cleaning, its really not that good. The kitchenette is a

Amazing, relaxing, close to all amenities and shops and staff is professional and courteous

Reception was the worst we ever experienced, not only it takes forever to check-in but they take your passports and hold them for hours for "check-in reasons". Both reception workers were slow and rude. Check-in system is so outdated its ridiculuous that

Hotel dated. Food good. Pool lovely. Jacuzzi good. Staff excellent, apart from one very very rude and aggressive Male receptionist. The towels on sunbeds for 4 hours needs addressing.

Quirky suite/apartment in Hotel Rey Carlos. The check in was a little slow but other than that it has been a brilliant accommodation. The pool is great, with a bar in the centre of the pool. Decor is like a castle and the staff are friendly. 10 minute wal