Sercotel Gran Conde Duque

Even if the hotel was mostly empty they placed everyone close to each other, which wouldn’t be a problem if the walls weren’t so thin. We could literally listen to music, normal conversations and people peeing in the two rooms next to us. When we told the

Very kind and attentive staff, willing to go the extra mile to help. Hotel has recently reopen following easing of the severe lockdown to control Covid-19 pandemic, commendable that they were able to provide the very good service they did. Hotel in very g

Very kind staff from the receptionists to the cleaning group. Hotel itself is well maintained and has a classy look to it. My room was small, but it provided me with everything I needed. Bonus points for a nice bathroom.

We stayed at the Sercotel in Madrid over 6 nights during Christmas week. We had a wonderful time! The hotel is lovely, the staff were extremely friendly and helpful. We would highly recommend it and hope to come back in the future!

Comfortable hotel. Location is suitable both for business and tourist travellers. Rooms are small but very well designed so you don't feel yourself in a confined space. Kind and helpful staff. Just one disadvantage: some rooms have windows that show no